All our dispensers are hermetically sealed (while they are not in use). However, some air might enter when the portion is being dispensed.
Our dispensers are very robust and are made with high-quality materials. In case you accidently cause any damage, all the spare parts are available for purchase. Please feel free to contact our sales team email@example.com
You can find IDM dispensers being used in over 80 countries worldwide. To find out if we have a distributor in your country contact us at firstname.lastname@example.org. In any case we ship globally and will be happy to ship directly to you.
If you are a wholesaler, distributor or are looking for large quantities, please fill out our wholesale request form and we will be happy to send you a relevant quote.
IDM dispensers are made from high quality materials and are very robust. Our customers report back to us that the dispensers last them for 10 to 12 years!
IDM dispenser are very robust. If you do however encounter any wear-out or breakage, please contact us at email@example.com for spare parts.
Yes, you can! Each line of dispensers comes with a unique patented portion control mechanism to suit a variety of different applications.
Free Flow: comes with a patented limiter ring system for min, mid or max sizes so you can dispense small seeds and large walnuts easily without crushing the food!
Free Flow PRO: comes with a patented limiter ring system for low or standard portions so you can dispense larger than ever product.
Pro-Serv: comes with a 6 wing, turn & serve mechanism so you can twist as much as you need for a variety of different size foods & powders. Optional 12 wing turn & serve mechanism (subject to MOQ)
Supremo: comes with a pull & serve knob, for easy & elegant flow.
Pro Portion: comes with a full portion control kit of 10/15/20/30/35 cc's per click so you can dispense exact pre-set portions of powders every time.
Multi-X: comes with a full portion control kit of 10/15/20/30/35 cc's per click so you can dispense exact pre-set portions of dry food or granulated substances every time.
Click Toppings: comes with a pull knob trigger that releases 1 teaspoon (5 cc's) of small toppings every time.
Click Dispenser: comes with a pull knob trigger that releases 1 teaspoon (5 cc's) of coffee, sugar or other powders, in each click. Optional: 1/2 teaspoon (2.5c cc's) (customized).
Yes, we do! Our specialty (and pleasure) is to customize dispensers for unique needs. We can customize anything from color, shape & size. Contact us at firstname.lastname@example.org for customizing a dispenser for you.
Our dispensers are all made from high quality materials. You can find all materials specs in each product page.
The containers are made from 'SAN' which is a very durable, highly transparent type of plastic (FDA approved!) The lids & funnels are made from ABS. Stainless steel springs and handles. Silicone mechanisms and metal brackets.
Yes, they are! All of IDM dispensers are certified to the highest standards such as FDA, EU and NSF regulations.
The wall mounted dispensers come with a complete set of mounting brackets that are as easy to install as hanging a picture on a wall.
The free-standing units come with a complete fixture that is very simple to assemble. (assembly instructions included)
In both cases the dispensers slide smoothly into they allocated slots on the fixture, so it is very convenient to clean and refill them.
If you are about to open a retail store and need more specific information for you design team / contractor, please contact us as email@example.com
We recommend cleaning the dispensers with warm water and gentle soap.
Do not use any alcohol-based detergents, they can harm the dispenser's opacity.
Do not use any metallic sponges, they can scratch the dispensers.
We recommend conducting a periodic cleaning once a month.
Please make sure the dispenser is completely dry before reassembling and filling it with food.
We ship globally to any non-embargo country. The shipping details appear on the checkout screen. Please find more information regarding IDM shipping policy & pricing here.
For U.S / CANADA / MEXICO requests, we have designated distributors to the food-service and the retail market. Some items can be sold directly. Please contact us here and we'll direct your inquiry accordingly.
* For in stock orders: 1-3 business days.
* For customized orders: Check with your IDM representative.
* For order volumes of full pallets and containers 20'/40': check with your IDM representative.
* For orders inside EU: 3-5 business days.
* For international orders: 7-14 business days.
* For order volumes of full pallets and containers 20'/40': Up to 45 business days.
Sea freight and express shipping are also available.